Yes in a perfect world bosses should never shout and never “lose it” but Kevin Rudd is the leader of this country and a little more accountable than just a boss! His apology to the flight attendant concerned said “he is only human”. Well Mr Rudd, so is the flight attendant! She was only the deliverer of the meal. No-one deserves to get a “spray” from the Prime Minister over a minor error of being delivered a wrong meal. I was a flight attendant for 18 years and have seen some appalling behaviour on board an aircraft, over much more than an incorrect meal. I would have thought the leader of our country could treat another person with a little more respect over something that was probably not her fault in the first place!