A frictionless customer experience: How to increase cashflow and reduce churn

Carolyn Breeze, GoCardless general manager. Image supplied.

Payments are often a forgotten way to reduce friction and enable businesses to create amazing frictionless contextual commerce experiences. 

Australian and New Zealand businesses of all sizes struggle with cash flow particularly when it comes to getting paid and having the ability to know ‘when’ you will get paid. 

Customer churn is a concern for any business owner. Most businesses want to reach new audiences, while maintaining their existing user base. Growth isn’t every business’s goal, but no one likes losing customers. 

What’s on the agenda?

Join us for an hour to find out the answers to the following questions:

  • How can business owners better understand their customers’ user journey? Why is this important?
  • How can business owners better understand customer churn?
  • How do recurring payments work?
  • What are the different payment methods to help drive conversions?

Hear from



GoCardless is a global leader in recurring payments. Our global payments network and technology platform takes the pain out of getting paid for more than 50,000 businesses worldwide, from multinational corporations to SMBs.

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