Partner Content

eBook: Drive conversational experiences for a future-ready customer support strategy

Intercom

9 March 2022

Download this report to explore how to strategise customer service through conversational experiences.

eBook: A guide to Un-Ltd business

MYOB

28 February 2022

Download this guide to explore how technology can help you push past limits and realise your business ambitions.

eBook: Customer service trends report

Intercom

22 February 2022

Download the report to access the top five customer service trends for 2022 according to a survey of 1,000+ global support managers and leaders.

eBook: Smart50 Awards handbook: Stories of growth and resilience

MYOB

19 January 2022

In the Smart50 Awards handbook, you'll hear from the founders of InstantScripts, the business that nabbed the coveted #1 spot on the 2021 Smart50 list, and our six Smart50 Award winners.

Ebook: How to make money on Instagram: 7 strategies that actually work

SmartCompany

7 December 2021

A step-by-step guide from setting your Instagram strategy to experimenting with features including Instagram Reels, Instagram Stories, and Instagram Live.

eBook: Five strategies for managing business growth

MYOB

30 November 2021

Download this guide to discover the strategies businesses use to set growth goals, automate processes, maintain customer service levels and easily spot opportunities for further growth.

Ebook: The post-COVID shopper

SmartCompany

12 November 2021

Download ‘The post-COVID shopper: Consumer behaviours you need to know about’ for free today.

eBook: Employee movement and retention report

Employment Hero

11 November 2021

Download this eBook now to access essential insights so you can put in the groundwork now and make the Great Resignation work for you.

eBook: Unpacking the state of SMEs in 2021

DocuSign

1 November 2021

We’ve put together this guide to our Reader Survey results to help sum up the state of SMEs in 2021. We’ll shed light on some of the key trends and challenges for small businesses this year, with tips to help your business in 2022.

eBook: Seizing advantage: The technology pivot ANZ businesses must make

MYOB

15 September 2021

Forrester’s in-depth survey of 420 respondents and seven interviews with SME decision-makers in ANZ yielded several important recommendations.