Brené Brown, giving a TED talk. Source: Screengrab from

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Give and take: The art of useful feedback

SmartCompany Plus
Managing, People
8 minute Read

How you communicate with your team is critical to how your team thinks, acts and performs. There are techniques to ensure the feedback you give, and take, is treated seriously, especially when delivering negative news.

This Expert’s Playbook features input from successful managers, cognitive psychologists, founders, and professors, explaining how feedback is received, and how it should be given.

“Feedback is not one-size-fits-all. Everybody is different,” says Ben Horowitz, cofounder and general partner of Andreessen Horowitz, in The Hard Thing About Hard Things.

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