People

Ripe plums, rising rivers and white coats feature prominently in the forecast for trends in 2007.   Recently I talked to the Internat…

China woesNew graduates are finding it tougher to get jobs in China, causing a serious problem for the economy, The Australian Financial Rev…

When the business is ticking over nicely, don’t chase an adrenalin rush by taking risks with it. Go bungy jumping instead.       O…

Stay calm when confronted by an abusive customer call. Here are some tips for to help you stay in control   Watch the video Managing Ang…

Attract and retain staff by thanking them when they arrive, not just when they leave. Talk about a warm welcome!I was on the phone to a …

Australia’s SMEs are going through a massive period of change, which will change the business landscape. Don’t be left behind.   …

The business has grown and has more staff. How do I inspire them to love the business? SUZI DAFNIS answers. “We have taken on more staff …

There’s no excuse not to keep your eye on the big picture now the internet is part of our lives.   Being able to see the big picture is…

Success can come from recognising opportunities others don’t see, and overcoming the challenges they bring.     Last night I met a…

Pay attention to human resources this year, there are plenty of traps ahead.     The record rises in the stockmarket, record low une…