What can you do to be the highlight of someone’s day?

The highlight of my day today (as sad as this may be to admit) was when our printer cartridge got returned from being refilled.

Why?

Because I know every time Tasmanian Printer Cartridge Company returns one of our cartridges they also tape a little packet of chocolates inside the package and today I got the cartridge returned to me (which I took as carte blanche to eat the tiny chocolates all by myself).

Now, I know this is only a tiny thing, and it’s not the highlight of my day every time it happens – but it always brightens my day significantly.

And what does this highlight set them back? 20c perhaps? 20c to ensure that I am ALWAYS happy to see them. 20c to guarantee that I’m always far more excited about my chocolate treat than I am about the $70 invoice that came with it.

That’s a fairly good return on money spent if you ask me.

Kirsty Dunphey is the youngest ever Australian Telstra Young Business Woman of the Year, author of two books (her latest release is Retired at 27, If I Can do it Anyone Can) and a passionate entrepreneur who started her first business at age 15 and opened her own real estate agency at 21. Now Kirsty does lots of fun things which you can read about here. Her favourite current projects are Elephant Property, a boutique property management agency, Baby Teresa, a baby clothing line that donates an outfit to a baby in need for each one they sell and ReallySold, which helps real estate agents stop writing boring, uninteresting ads.

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