Car Next Door founder Will Davies. Source: supplied.

Kye White

“Always test your assumptions”: How COVID-19 changed Car Next Door’s operating model

Kye White
4 minute Read

When Car Next Door appeared at number five on the 2018 Smart50 list, co-founder Will Davies saw the business as a solution to the ‘sticky problem’ of car over-population and over-use.

Needless to say, he didn’t foresee that one day, it would be also solving hire car shortages and helping tourism industries get back on their feet in the wake of a global pandemic.

Car Next Door’s experience serves as a useful reminder for businesses owners and founders to always test your assumptions.

The rental squeeze

When the pandemic first began, Davies says like many others, the team had very little idea about what to expect. Having built a business and culture where assumptions are challenged, Car Next Door was in the position to seize unexpected opportunities when they arose.

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