Emotionally intelligent leaders get better results. Here’s how to make sure your business has them
Emotional regulation is a critical skill that enables executives to be great leaders, great peers, and to contribute directly to their organisation’s success. Emotional intelligence — or emotional quotient (EQ) — places self-regulation as a critical skill set for adults, and one that is especially important for leaders.
Consider these two executive behaviour profiles:
- Has trouble listening and hearing what others in their team, or in meetings with peers, have to say;
- Takes credit for others’ success;
- Is known to lie, or share incomplete information as they seek to build their reputation in the organisation;
- Doesn’t respond well to feedback, especially critical or corrective feedback;
- Is considered somewhat untrustworthy by their team or peers;
- Pays more attention to reputation than results and outcomes; and
- Appears selfish, acting primarily or often in selfish ways.