Emotional intelligence needs to be built and nurtured. Source: Unsplash: Keenan Beasley.

John Read

Emotionally intelligent leaders get better results. Here’s how to make sure your business has them

John Read
5 minute Read

Emotional regulation is a critical skill that enables executives to be great leaders, great peers, and to contribute directly to their organisation’s success. Emotional intelligence — or emotional quotient (EQ) — places self-regulation as a critical skill set for adults, and one that is especially important for leaders.

Behaviour profiling

Consider these two executive behaviour profiles:

Executive #1:

  • Has trouble listening and hearing what others in their team, or in meetings with peers, have to say;
  • Takes credit for others’ success;
  • Is known to lie, or share incomplete information as they seek to build their reputation in the organisation;
  • Doesn’t respond well to feedback, especially critical or corrective feedback;
  • Is considered somewhat untrustworthy by their team or peers;
  • Pays more attention to reputation than results and outcomes; and
  • Appears selfish, acting primarily or often in selfish ways.

Executive #2:

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