The ultimate resilience resource, part two: digital agility
Resilience is one of the key business buzzwords to rise from the COVID-19 pandemic, but it has always been essential to survival. Being a resilient business is about being able to adapt rapidly to changing environments. It’s having resilient systems and processes, which in turn helps the business to continue operating smoothly in the face of a disruptive event.
COVID-19 is an extreme example of a disruptive event, but with everything changing faster and being more interconnected, a much smaller issue could still bring a business undone, whether that is a competitor, a weather event breaking your supply change, a hacked IT system or the sudden departure of key personnel.