Kindness means challenging people: Former Sportsgirl CEO Colleen Callander on leadership
Colleen Callander spent 13 combined years between Sportsgirl and Sussan as chief executive, and is one of Australia’s most well-known fashion retail leaders.
Her debut book, Leader by Design, recounts her journey and shares lessons she picked up along the way.
This exclusive SmartCompany Plus extract focuses on kindness as a driver of strong leadership. Crucially, kindness in this context means challenging your employees, and giving negative feedback to help them grow.
“It’s a common misconception that being a kind leader makes you a weak leader. I believe that being a kind leader requires courage and strength. Kind leaders are very capable of making good and strong business decisions — even tough decisions with kindness,” Callander writes.