For this 105-year-old family-run business, a focus on tech led to $2 million in revenue in two years
If you picture a business at the forefront of tech adoption and digital transformation, a more than 100-year-old, family-run tools manufacturer may not spring immediately to mind.
But for Sutton Tools, adopting a digital-first approach has helped drive $2 million in sales over the past two years.
Beyond that, implementing change in the right way has led to improved staff engagement, and cultural improvements across the business.
Founded by William Henry Sutton back in 1917, Sutton Tools is now headed up by commercial director Robert Sutton — William’s great grandson.