Founders: Jamie Smith and Steven Pryce
Revenue: $2.49 million
Started: 2010
Head Office: Victoria
Employees: 6
Industry: Finance and insurance
Jamie Smith
Jamie Smith

Jamie Smith and Steven Pryce were working for different large software firms that were partners to each other when they realised they had a common gripe.


“Both of us were frustrated by organisational bureaucracy and both firmly believed that being customer responsive was the way to create long-term and sustainable value,” says Smith.


“We also had a passion for our customers’ entire value chain – how solutions helped them and their customers – not just our software and the services that went with it.”


The duo felt there was a gap in the market for a more customer-focused approach and subsequently set up their own individual companies, which were then merged.


“We saw a major gap between what vendors stated and said versus the customer reality of implementing a solution,” says Smith. “Vendor approaches tended to operate in a vacuum whilst the end customer experience never featured in the consideration of major platform upgrades. We fill that gap.”


Orpheus provides a full range of software assessment, implementation and support services to companies, with the insurance industry a key focus.


“The challenge and excitement of being totally responsible for our own success is a powerful motivating force for us,” says Smith.


“Positive feedback from our customers by way of commentary and continuing business reinforces our belief that we have made the right choice.”


Notify of
Inline Feedbacks
View all comments