There is a growing market in software that can be used by parents to track their child’s mobile phone and internet activity. The Teensafe app, recently launched in Australia, is one such app that has prompted renewed debate around issues such as children’s privacy and parental rights and responsibilities.
The app works by allowing parents to remotely monitor activity on their child’s phone, including text messages, web browsing history and social media use on Facebook or Instagram. It also tells the parents their child’s current location and location history of the phone.
The presence of this app cannot be detected on the phone, so the only way the child will know they are being monitored is if their parent chooses to tell them.
The impact on trust
If a parent does not tell the child they are being monitored, and the child finds out, this is likely to be experienced as a breach of trust. Even if a parent lets their child know they are being monitored, children will often take this as a message that they cannot be trusted. In either scenario, several problems can arise.
One of these is that the child may simply use another phone, or a friend’s phone, in which case parents are left with a false sense of security and no knowledge of the risks the child may be taking.
Perhaps more significantly is the risk to the relationship between parent and child. One of the widely recognised features of trust is that it takes time to build, but can be easily broken and once broken can be difficult to rebuild. If a child loses trust in a parent, then this may leave the child feeling isolated and ultimately lacking the very support they need to negotiate the genuine risks they may encounter.
There may also be flow-on effects to the child’s friendships. This app allows parents to view the messages a child receives from others, as well as contacts and the child’s Facebook activity, including posts and messages. This capacity to monitor the child’s wider friendship circle may therefore interfere with the way a child goes about building relationships with others.
The value of trust
Trust lies at the heart of our relationships with others. The things we value, such as family and friends, are grounded in some level of mutual trust. Furthermore, most of daily activities often require us to place trust in people we do not know or may never meet. For example, we trust that others will obey the road rules each time we drive, walk or ride a bike in public spaces.
Coming to understand what it means to place trust in someone, the reasons we might do this and how to make judgements about when it is reasonable to trust, are all important in navigating everyday interactions.
Trusting others is not always easy. It is a risky business. When we entrust others, we leave ourselves vulnerable and open to the potential for hurt or harm to something we care about. Yet, unless we take these risks, trust has no place to start from.
For children, having another person trust them can also act as an expression of confidence. Giving children gradual opportunities to be trusted helps them find their own way through things, even if at times this means making mistakes.