Australian e-commerce company Bigcommerce has confirmed reports eBay-owned Magento has named it as the software-as-a-service migration provider for its ProStores and Magento Go platforms, which will be discontinued on February 1, 2015.
Magento and Bigcommerce have carefully coordinated the design of a migration program to ensure that ProStores and Go retailers can begin making plans to migrate their stores well before the critical holiday season.
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The eBay Enterprise senior vice president of product and strategy, Mark Lavelle, says the company chose Bigcommerce to help with the transition because of their shared commitment to client success and their proven track record of migrating large groups of merchants onto their platform.
In a statement announcing the deal, eBay says Magento is a “natural choice” because of its client-centric culture, tight integration with PayPal and the ability for its clients to sell on eBay.
“Magento is dedicated to helping fast-growing retailers succeed,” he says.
“Throughout this transition period, we will fully support both ProStores and Go, and clients will receive the same level of customer service they’ve come to expect.”
Bigcommerce has previously migrated more than 6000 ProStores retailers onto its platform and has migrated an additional 6000 stores from other platforms, which it says gives it the industry’s deepest expertise in terms of in-house professional services and tools to help clients successfully relaunch their stores.
Bigcommerce chief executive officer Eddie Machalaani, one of the company’s two Australian co-founders, says the team is excited to work with the new merchants they’re acquiring in the deal.
“We understand that the to-do list for small business owners is never-ending, and our teams are standing by to deliver the very best migration and onboarding experience so merchants can focus on growing their businesses,” he says.