Vodafone expands $5 roaming offer to small business plans
Friday, March 7, 2014/
Vodafone has announced it is expanding its $5 per day international roaming offer to a number of plans aimed at the small to medium business market.
First introduced on residential plans in the middle of last year, the plans allow customers to use international roaming in 46 countries, including New Zealand, the US and UK, as well as in key markets across Asia and Europe.
Vodafone’s Traveller roaming rates apply for countries outside the 46 countries included as part of the Red Roaming offer.
Some of Vodafone’s business plans, such as its Red Business shared plans, include infinite calls and text messages.
On these plans, under the Red Roaming offer, business customers will get infinite calls and texts to standard numbers in the country they’re currently visiting, as well as to standard numbers back in Australia.
According to Vodafone’s director of sales, Ben McIntosh, overseas calls are more important than even to small business, with the number of business trips taken overseas jumping by 59% over the past decade.
“Vodafone’s business customers have told us very clearly what they need from us is the ability to travel to do business without having to worry about a rogue bill coming in from a short business trip overseas.
“We recognise both the need to be able to travel for work and to keep in touch with the team back in Australia and we are market-leading in this area.”
The company also announced it will retain its customer service centres for small business customers within Australia, rather than outsourcing them overseas.
“The number one issue for small businesses has always been having enough hours in the day to get things done, which is why we’re also answering our customers’ calls for locally based care, so our business customers know when they pick up the phone to call us, they’ll speak to one of our excellent team members in Tassie.”